1 Introduction & Scope
Acb67 (acb67.onl) is a trusted online gaming and Sports Betting platform for users in Bangladesh and beyond. We place the highest importance on member privacy and adhere to international standards for data protection.
This privacy policy ("Policy") applies to acb67's website, mobile app, and all associated services. By using our platform, you are deemed to have consented to the terms set out in this Policy. If you disagree with any part of this Policy, please refrain from using the platform.
Acb67's privacy policy is built on three core principles: transparency, data minimization, and maximum security. We believe your data belongs to you, and we take that responsibility seriously.
2 What Information We Collect
Acb67 collects only the information needed to deliver our services and ensure security. The various types of data are detailed below:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Verification & Customer Support |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Behaviour | Betting history, preferred games, session duration | Service Improvement & Responsible Gaming |
| Location Data | Country, city (IP-based) | Geo-Restriction Enforcement |
3 How Your Information Is Used
Acb67 is fully transparent about how your information is used. Your data is never used for any purpose other than those listed below:
- Account Management: To verify registration and login, and to ensure account security.
- Identity Verification (KYC): To verify age and identity, and to prevent money laundering.
- Financial Transactions: For processing deposits, withdrawals, and bonuses.
- Customer Support: To resolve your issues and provide support.
- Security: To prevent fraud, hacking, and unauthorized access.
- Service Improvement: To analyze and improve the platform's games and features.
- Legal Obligations: To meet the requirements of regulatory authorities.
- Marketing Communications: To send promotional information only with your consent.
Acb67 never uses your data to make automated decisions that could negatively affect your account — any such decision is subject to human review beforehand.
4 Who Your Information Is Shared With
Acb67 never sells your information. However, limited data may be shared in specific circumstances:
- Payment Processors: To process deposits and withdrawals, necessary information is shared with trusted payment gateways. These institutions follow strict data protection policies.
- Game Providers: Only the minimum necessary information is shared with licensed game developers for the operation of specific games.
- Regulatory Authority: Information may be disclosed to regulatory authorities when required by law or by government directive.
- Fraud Prevention Agencies: With agencies specialized in detecting money laundering or fraud.
- Technology Partners: With hosting, analytics, or security service providers — always under a data processing agreement.
5 Cookies & Tracking Technologies
Acb67's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your platform experience.
Acb67 uses the following types of cookies:
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Performance Cookies: To measure page load times and overall site performance.
- Functional Cookies: To remember your preferences, such as language and layout.
- Analytics Cookies: To understand user behavior — all data is anonymized.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.
6 Information Security Measures
Acb67 employs industry-leading security technology to protect your data. Our security framework operates across the following layers:
- SSL/TLS Encryption (256-bit): All data transfers on the website and app are encrypted.
- Two-Factor Authentication (2FA): An added layer of security at login.
- Firewall Protection: Advanced firewall protection to block unauthorized access.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Data Backup: Regular backups to secure servers — your data is never at risk of being lost.
- Staff Training: All staff receive regular training on data protection.
While we maintain the highest security standards, no method of transmission over the internet is 100% secure. We therefore encourage you to use a strong password and never share your account details with anyone.
7 How Long Your Information Is Retained
Acb67 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
- While Account Is Active: All data is retained for as long as your account remains active.
- After Account Closure: Generally up to 5 years, as required by legal obligations.
- Financial Transactions: A minimum of 7 years, in accordance with anti-money laundering regulations.
- Support Contact: 2 years after the issue is resolved.
- Cookie Information: Automatically deleted at the end of the session or after a maximum of 13 months.
Once the designated retention period expires, your information is securely and permanently deleted, or anonymized so that you can no longer be identified.
8 Your Rights Regarding Your Data
Acb67 believes you should have full control over your data. We therefore grant you the following rights:
- Right to Know: You can find out what information we hold about you.
- Right to Rectification: You can correct any inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: You can restrict the use of your information for specific purposes.
- Right to Data Portability: You can receive your data in a machine-readable format.
- Right to Object: You may object to marketing communications or profiling.
- Right to Withdraw Consent: You may withdraw any consent at any time.
To exercise these rights, contact our support team. We typically respond to requests within 30 days. In some cases, legal obligations may prevent the deletion of certain data.
9 Protection of Minors
Acb67 strictly prohibits service to anyone under 18. We are committed to keeping minors safe from online gaming.
- Date of birth is verified at the time of registration.
- Age is confirmed during the KYC process by verifying government-issued identification.
- Any account identified as belonging to a minor is closed immediately.
- We do not knowingly collect personal information from minors.
If you suspect a minor is using our platform, please notify our support team immediately.
10 Changes to the Privacy Policy
Acb67 may update this privacy policy from time to time. When changes are made, we take the following steps:
- The "Last Updated" date at the top of the page will be revised accordingly.
- A notification is sent to the registered email address whenever significant changes are made.
- A notification of the changes will be displayed upon logging into the platform.
Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms. We recommend visiting this page regularly to stay informed.
11 Contact & Complaints
For any questions, concerns, or complaints regarding this privacy policy, please contact us:
We take all privacy-related concerns seriously and work to resolve them as quickly as possible.
Acb67 Privacy Our Commitment
256-bit Encryption
All your data transfers are fully secured with bank-grade SSL/TLS encryption.
Your Data Is Never Sold
Your personal information is never sold to third parties — that is our unwavering commitment.
Your Control
View, correct, or request deletion of your data at any time — you have full control.
Regular Audits
Third-party security experts regularly audit our data protection systems.
Minor Protection
Our strict age verification process ensures no one under 18 can access the platform.
24/7 Support
Our support team is always here to help with any privacy-related questions you may have.